to be like peggy hill for a moment:
i have started getting nicer stuff. nothing crazy, but you know, solid pieces:
but the thing is, i don't have infinite funds. so when it became apparent that it would take a number of years to truly deck out the palatial estate with the finest furnishings, i broke down and hopped on ikea online:
and because everyone knows that going to ikea destroys relationships, we decided to have some stuff shipped:
so, i ordered, and we prepared to wait. we knew it would take a couple of weeks to arrive, no big deal:
when we got word that our stuff would be delivered, we actually got two notifications. this was not totally unexpected because we actually had two different order numbers. however, each was showing a different delivery time window (on the same day). as the windows were several hours long, and i didn't want to sit at home all day waiting, i decided to call the company:
to be perfectly honest, c.b. called first and was assured that it would be delivered together, but he was NOT told at what time that might take place. so, i called back, and the person i talked to basically said that no one had written down that they'd be delivered together (bear in mind, these phone calls were literally minutes apart). she then went on to tell me that the orders were on two separate trucks:
i repeated my concern about being at home all day, and delivery company person listened, then put me on hold. five minutes.
ten minutes:
and we were disconnected. i called back yet ANOTHER time, and this person said she'd consolidate the order. she gave me a new window directly in between the two, and we bade each other well.
i had my reservations about trusting this would actually work. i mean, as far as i could tell, all she did was put in a new time window. but i'm trying to be less controlling. also, i had no desire to call a fourth time, so i decided to wait it out. sure enough, next day, two separate orders several hours apart. (even though the boxes on one order clearly stated multiple deliveries.)
that's not even the annoying part! but since this post is so long, and i'm already bored of it, i will consolidate the rest...
there was a ruined piece:
we had to call several times to get a replacement sent:
we had to wait MORE weeks to get the replacement piece:
replacement piece was ALSO broken:
and anna didn't even offer us an apology:
at which point, i gave up. clearly, this was a luckless venture, and i decided to wash my hands of it:
c.b. is taking care of it, i'll let you know how it all turns out, but unless it's with a handwritten note of apology from ikea, i can't imagine that i'll be very stoked to buy from them any time soon.
when we got word that our stuff would be delivered, we actually got two notifications. this was not totally unexpected because we actually had two different order numbers. however, each was showing a different delivery time window (on the same day). as the windows were several hours long, and i didn't want to sit at home all day waiting, i decided to call the company:
to be perfectly honest, c.b. called first and was assured that it would be delivered together, but he was NOT told at what time that might take place. so, i called back, and the person i talked to basically said that no one had written down that they'd be delivered together (bear in mind, these phone calls were literally minutes apart). she then went on to tell me that the orders were on two separate trucks:
i repeated my concern about being at home all day, and delivery company person listened, then put me on hold. five minutes.
ten minutes:
and we were disconnected. i called back yet ANOTHER time, and this person said she'd consolidate the order. she gave me a new window directly in between the two, and we bade each other well.
i had my reservations about trusting this would actually work. i mean, as far as i could tell, all she did was put in a new time window. but i'm trying to be less controlling. also, i had no desire to call a fourth time, so i decided to wait it out. sure enough, next day, two separate orders several hours apart. (even though the boxes on one order clearly stated multiple deliveries.)
that's not even the annoying part! but since this post is so long, and i'm already bored of it, i will consolidate the rest...
there was a ruined piece:
we had to call several times to get a replacement sent:
we had to wait MORE weeks to get the replacement piece:
replacement piece was ALSO broken:
at which point, i gave up. clearly, this was a luckless venture, and i decided to wash my hands of it:
c.b. is taking care of it, i'll let you know how it all turns out, but unless it's with a handwritten note of apology from ikea, i can't imagine that i'll be very stoked to buy from them any time soon.
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